FAQ
All order are shipped same day Monday - Friday if received by Noon. If you order after noon (PST) then your order will ship the following business day.
Please keep in mind we mostly ship through the Post Office - so we do not ship on USPS Post Office Holidays.
All orders are currently shipping through our Northern California warehouse.
If you're within 30 days - contact us for a free return label. Let us know if you're returning part or all of your order so we can make the right weight of label for you.
If you're past 30 days - you can return it to the below address for a full address up to one year after purchase. No returns are accepted after 1 year.
Caramel Cantina
Attn: Return/Exchange
1429 E Beamer St. Ste A
Woodland, CA 95776
If you need help with any or part of the return or exchange process - just reach out - we're here to help!